The call-to-action button is a important tool to enhance the user experience of a website. However, designers often neglect its significance. At times, they do not understand that a good call-to-action button design is not just about being impressive and fitting into the overall design of the web page. However, these buttons are too important to be designed without some understanding of its use and what makes them effective.
Functions of Call-to-Action buttons
The main purpose of the button is to invite the visitor to do something. Example: Sign up for a account, download a file or adding a product to the shopping cart.
Different types of Call-to-Action buttons
There are many different types of call-to-action buttons. Those listed below are the more common ones.
1. Add to cart buttons
Mostly seen in E-Commerce websites. These buttons usually appear on every product page. The use of add to cart buttons is to encourage visitors to purchase an item.
2. Sign up buttons
There are typically two types of sign up buttons. The first type is usually associated with a sign up form. The second type is for users to sign up for a service before they are brought to the sign up form.
3. Download buttons
Similar to an add to cart button, the download button's function is to encourage a visitor to take possession of a particular item.
4. Free trial button
Some web pages try to encourage their visitors to try out their products or services, usually in the form of a free trial. This can be a free download of a software, a free account or a free service with limitations.
Some guidelines in designing effective Call-to-Action buttons
1. Choose the correct words
The text on the button should start with a verb. For example, 'Add to cart', 'Open an account', 'Register now'. Otherwise, the button will not be meaningful and will just be a button with some text. 'More information' for instance, is not a call-to-action button.
2. Choose the correct size and color.
The size of the button is a very important factor. If the button is too small, visitors may not know of its existence. However, if the button is overly big, it may empower everything around it. The button should be sized large enough to complement with the overall design and still be noticeable. Ideally, the call-to-action button should be the biggest button in the page.
The next important factor is the color of the button. With the correct choice of color usage, it can help to balance the size of the button. The color of the button should complement with the overall design of the page. For bigger buttons, choose a less prominent color within the design so that it can fit in to the page. For smaller buttons, choose a bright and contrasting color to make the button stand out.
3. Use white spaces to make the button pop
With sufficient white space around a call-to-action button can help to make it stand out. The more white space there is in between other elements and the button, the less connected they are. Therefore, if there are elements that are irrelevant to the button, increase the white space in between. If there are other elements that can help encourage users to take action, reduce the white space in between.
4. Include icons and images
Adding meaningful images and icons to the call-to-action can help to increase click rates. For instance, a down arrow icon for a download button and a shopping cart image for a add to cart button are meaningful and influential. However, ensure that the images used helps to clarify the use of the button instead of confusing it.
5. Provide additional information
If possible, include extra information to tell visitors what to expect when they click the button. This is commonly seen in download buttons and free trial buttons. Some examples of extra information include the file size of the download and the duration of the free trial. When designing the button, ensure that the size of the call to action text should be the most prominent. In contrast, the additional information can be less visible.
Some good examples...
Some bad examples...
References:
http://www.uxbooth.com/blog/good-call-to-action-buttons/
http://www.hongkiat.com/blog/call-to-action-buttons-guidelines-best-practices-and-examples/
http://www.smashingmagazine.com/2009/10/13/call-to-action-buttons-examples-and-best-practices/
http://www.1stwebdesigner.com/design/worst-call-to-action-examples/
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Friday, 27 January 2012
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Random HCI Quotes
An experience designer must love and care about the people and the world in which we all live. It’s his mission in the world to proudly spread love and happiness through his creations. – Andre Braz
It’s not enough that we build products that function, that are understandable and usable, we also need to build products that bring joy and excitement, pleasure and fun, and yes, beauty to people’s lives. – Don Norman
Design creates stories, and stories create memorable experiences, and great experiences have this innate ability to change the way in which we view our world. – Christian Saylor
Failure and loss can be good. If you aren’t finding failure in your design work, then you aren’t really exploring all the possible solutions… Failure is not an end result if we have purpose and intention. It’s only a marker along the road to designing great experiences. – Francisco Inchauste
Designing interactions and guiding experience is more than interface design or usability tricks. Every piece of interaction will speak to the user. Every detail, every piece of marketing copy, image, icon, drop shadow, layout placement, or button contributes to the user’s associations and judgements about the company they are dealing with. – Shawn Borsky
Most people believe that User Experience is just about finding the best solution for your users — but it’s not. UX is about defining the problem that needs to be solved (the why), defining the types of people who need it to be solved (the who), and defining the way in which it should be solved to be relevant to those people (the how). – Whitney Hess
Good design is design that changes behavior for the better. I think it needs to take into account the context of the environment, of the human condition, the culture and then attempt to make the things you do—make us do them better, make us do better things. It encourages us to change the way that we live. – Jon Kolko
It’s not enough that we build products that function, that are understandable and usable, we also need to build products that bring joy and excitement, pleasure and fun, and yes, beauty to people’s lives. – Don Norman
Design creates stories, and stories create memorable experiences, and great experiences have this innate ability to change the way in which we view our world. – Christian Saylor
Failure and loss can be good. If you aren’t finding failure in your design work, then you aren’t really exploring all the possible solutions… Failure is not an end result if we have purpose and intention. It’s only a marker along the road to designing great experiences. – Francisco Inchauste
Designing interactions and guiding experience is more than interface design or usability tricks. Every piece of interaction will speak to the user. Every detail, every piece of marketing copy, image, icon, drop shadow, layout placement, or button contributes to the user’s associations and judgements about the company they are dealing with. – Shawn Borsky
Most people believe that User Experience is just about finding the best solution for your users — but it’s not. UX is about defining the problem that needs to be solved (the why), defining the types of people who need it to be solved (the who), and defining the way in which it should be solved to be relevant to those people (the how). – Whitney Hess
Good design is design that changes behavior for the better. I think it needs to take into account the context of the environment, of the human condition, the culture and then attempt to make the things you do—make us do them better, make us do better things. It encourages us to change the way that we live. – Jon Kolko
2 comments:
good post! to let your peers know that what they learn would be relevant at workplace :-)
Hi I liked your examples and pointing out that 'more information' should not be classified as a call to action button.
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